Travel support from MyNovocureTM
To help prevent stress and treatment disruption, MyNovocure can support you before and during your travel. We provide 24/7 technical support while you are traveling, as well as helpful travel information as you prepare for your trip.
Lynn, an Optune GioTM user and Patient Ambassador
Can I travel with Optune Gio?
Your doctor will need to confirm it’s okay for you to travel. They can provide a note explaining what Optune Gio is, which can help ease check-in and security procedures. Once you have discussed your travel plans with your doctor, contact MyNovocure toll-free at 1-855-281-9301 so you can start preparing for your trip.
MyNovocure can help you coordinate your travel and ensure that you will have the supplies and any documentation related to Optune Gio that you may need.
- Let MyNovocure know you are traveling at least 1 week before your trip
- For trips to Alaska, Hawaii, and Puerto Rico, contact MyNovocure at least 2 weeks before
MyNovocure can help you make sure Optune Gio is supported in the country you wish to visit. Travel support is not available in all international countries and depends on the approval status of Optune Gio in your destination country.
- Contact MyNovocure at least 4 weeks before you plan to travel
TSA Travel Tips
Inform TSA that you are wearing a medical device that contains metal
- The device and arrays will set off airport screening devices
- When powered down completely, Optune Gio equipment is safe for X-ray security scanning. Please follow TSA directions
Be aware of restrictions
There are restrictions for transporting lithium-ion batteries (like the ones used with Optune Gio) in checked luggage
Account for extra time
Please allow additional time to proceed through airport security and to your gate. If needed, you can request special assistance from your airline to help you get to your gate
Have your TSA letter ready
Call MyNovocure to have a TSA travel letter sent to you by mail or email. The TSA letter will help make the security process easier
The TSA letter will help make the security process easier.
Call MyNovocure to have a TSA travel letter sent by mail or email.
Osmond, an Optune GioTM user and Patient Ambassador
DID YOU KNOW?
Before you travel, consult with your airline, cruise line, or train service to make sure your Optune Gio carry-on items comply with their security regulations—and be sure to ask how many batteries you can bring on board.